YEYA’S SILVER GIFTS & ACCESSORIES

RETURN/REFUND POLICY

We offer refunds on the purchase of goods but not on the provision of services. Our returns period is 14 days after you receive any item.

Eligibility for returns:

To receive a refund, item must be unused and in the same condition that you received them including original package and invoice. If 14 days have past since delivery of your purchase, unfortunately we can’t offer you a refund.

NOTE:

· If items have been pre-ordered, there will be a re-stoking fee of 10%

· If an item was customized or personalized a refund will not be offered unless is defective. Please make sure to confirm and inspect all items before purchasing them.

If you need to return an item, send us an email at [email protected] and we will provide you with the address to return your items. Once your return is received and inspected, we will send you a confirmation email letting you know we received your returned item. We will also notify you of the approval or rejection of your refund and will process your refund within seven business days after the returned item is confirmed.

When you return items consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund.